To book an appointment online click the "book now" button or call/text

T: 587 433 5630
E: backtobalance@telus.net

220 3rd Street NE, Unit 209
Black Diamond
Alberta

JKR Business Park

 


 

P O L I C I E S

Missed Appointments: If you do not show up for your scheduled appointment, and you have not notified us at least 24 hours in advance, you will be charged the full cost of the treatment as booked. 

Cancellations: In the event that you are unable to keep your scheduled appointment with us, please contact us by phone or text at least 24 hours prior to your appointment. If you do not reach us, please leave a message on our voicemail system or by text messaging.

If we do not hear from you within this time frame, and you do not keep your appointment, the above policy will be applied.

Note: We recognize that there are circumstances that are out of your control (sudden illness, family emergencies, etc.); therefore your therapist may make an exception to the above policies on those rare occasions.

Late Arrivals: Late arrivals will result in shortened treatment time, and you will be charged the full cost of the treatment as booked.